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OUR BUSINESS HOURS

We are here to serve you during the following business hours:

Monday to Friday: 9am to 5pm
Saturday and Sunday: Closed
Corporate: 1-800-377-1037
Hospice Care: 1-866-699-3542

Our HelpDesk phone lines are open 24/7/365!

 

Important Notice. We are closely monitoring the Coronavirus (COVID-19) public health event, and our top priority is the health and safety of our members. Click here for up-to-date information.

 

Excellence in Hospice Pharmacy and Clinical Services ... One Patient at a Time!

Job Title:                   Software QA Analyst

Location:                   Lawrenceville, Georgia

Reports To:                Manager of Software Development

FLSA Status:            Exempt

 

SUMMARY

The QA Analyst is responsible testing new software and modifications to existing software as assigned.

 

ESSENTIAL DUTIES AND RESPONSIBLITIES include but are not limited to the following:

Write detailed test plans, execute test scenarios, document test results and necessary changes and fixes.

Assist in documenting and managing incoming bugs, ensuring that all bugs are entered in the tracking system with adequate information.

Responsible for ensuring software is “Production Ready” and certifying software.

Responsible for coordinating Production release process.

Participate in requirement gathering, requirement analysis, and requirement documentation.

Assist in writing or revising user manuals and release notes.

Work with the Development team to ensure quality and timely delivery is achieved.

Assist in trouble-shooting reported software issues and determining if software changes or fixes are needed and responding to initiating party in a timely manner.

Must become a subject matter expert on assigned software applications.

Responsible for coordinating and gathering feedback from User Acceptance Testing with designated end-users.

 

QUALIFICATIONS AND REQUIREMENTS

Bachelor's degree in Information Systems or Business Administration preferred, or we will consider applicants who are certified/experienced Pharmacy Technicians or have experience with financial QA.

2+ years' pharmacy or similar healthcare experience.

Strong analytical skills and attention to detail.

Excellent written and verbal communication skills.

Prior healthcare applications experience is a plus.

Ability to work effectively (maintaining accuracy and sensitivity) under tight timelines and schedules.

Ability to sense the importance or impact of issues and situations and take appropriate action.

Work effectively as a team player to accomplish company goals.

 

PHYSICAL DEMANDS

Requires sitting, standing, and occasional light lifting.

ANCC Accreditation

ProCare HospiceCare is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.