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Important Notice. We are closely monitoring the Coronavirus (COVID-19) public health event, and our top priority is the health and safety of our members. Click here for up-to-date information.


Excellence in Hospice Pharmacy and Clinical Services ... One Patient at a Time!


Empowering Collaborative Relationships


Reliable, Cost-Effective Systems and Services


Working Together Toward a Common Vision

This privacy policy discloses the privacy practices for phc.procarerx.com. This privacy policy applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect against the misuse of your information.
  • How you can correct any inaccuracies in the information.


Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.



We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.



Our Privacy Policy may change from time to time, and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 800-377-1037 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Setting the Standard for Hospice Pharmacy

ProCare HospiceCare’s mission is to meet your organization and patient needs seamlessly, with the highest level of clinical skill and customer service.

Our comprehensive program incorporates professional pharmacy benefit management with immediate twenty-four hour access to clinical pharmacy consultations, assuring comprehensive medication management, excellence in patient outcomes, and proven cost management strategies.

Your success is our success, and your patients become our patients. We understand that nothing matters more than ensuring your patients’ physical, emotional, and spiritual comfort.




"The HIPAA Privacy Rule recognizes the legitimate need for public health authorities and others responsible for ensuring public health and safety to have access to protected health information to carry out their public health mission. The Rule also recognizes that public health reports made by covered entities are an important means of identifying threats to the health and safety of the public at large, as well as individuals. Accordingly, the Rule permits covered entities to disclose protected health information without authorization for specified public health purposes."1

In order to keep effective drugs and devices available on the market for use by you and your patients, the FDA relies on the voluntary reporting of serious adverse events or product problems that you suspect are associated with a drug or medical device you have used. The FDA uses this data to maintain safety surveillance of all FDA-regulated products. Your report may be the critical action that prompts a modification in use or design of the product, improves the understanding of the safety profile of the drug or device, and leads to increased patient safety. To make a report with the FDA, you may download:

FDA Form 3500 Adverse Drug Reaction Download Form FDA 3500 - Voluntary Reporting. For use by healthcare professionals, consumers, and patients.  
FDA Form 3500A Adverse Drug Reaction Download Form FDA 3500A - Mandatory Reporting. For use by individual reporters, manufacturers, distributors, importers, user facilities personnel.  
FDA Form 3500 Adverse Drug Reaction Online Reporting You may also make an online report directly to the FDA.  




1(From OCR Guidance Explaining Significant Aspects of the Privacy Rule - DISCLOSURES FOR PUBLIC HEALTH ACTIVITIES, page 28. See also 45 CFR 164.512(b)(1)(i) and (iii))

Hear It From Our Customers

  • Our Account Manager

    is a wonderful asset to your ProCare team. He is professional, kind and always gets us what we need."

  • We are extremely pleased

    with the professionalism of this company and the pharmacists."

  • Our account manager is awesome

    She is funny, kind, professional and responsive to our requests, questions, issues and complaints. She is a pleasure to work with."

  • All of the ProCare staff

    is extremely helpful in providing the agency with the resources to do our job better."

  • Our Account Manager

    does a great job and has a sense of urgency when she is helping us. She is available when we need her and returns calls promptly."

  • Listen in...

    for an example of how our clinical pharmacists go the extra mile for our hospices"
    Click Here
  • Listen in...

    to hear how ProCare HospiceCare partners with hospices to align with their mission and vision for symptom management and patient care"
    Click Here

Our Experience

ProCare HospiceCare was established by a highly skilled team of hospice and palliative care trained clinical pharmacists who pioneered the concept of On-Demand Clinical Pharmacy Support.

Our Reliability

For over 10 years, ProCare HospiceCare has provided clients with flexible IT solutions and proven pharmacy cost containment programs.

Our Expertise

Doctors in pharmacy and hospice-specific technicians are always available to work in partnership with your interdisciplinary team for a collaborative solution.

Our Business Hours

We are here to serve you during the following business hours:

Monday to Friday: 9am to 5pm
Saturday and Sunday: Closed
Corporate: 1-800-377-1037
Hospice Care: 1-866-699-3542
Mail Order: 1-800-662-0586

Our HelpDesk phone lines are open 24/7/365!

Contact Us Today!


ANCC Accreditation

ProCare HospiceCare is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.