As a national Pharmacy Benefit Manager, the vision of ProCare HospiceCare is to provide cost-effective and efficient hospice medication management solutions to support hospice organizations’ goals and objectives.  We strive to meet our client and patient needs seamlessly, with the highest possible level of clinical expertise and customer service; this allows for quality patient care to be in the forefront with a sense of urgency to medication access and clinical supportive services.

Our comprehensive program is the gold standard of Hospice PBM services, incorporating professional pharmacy benefit management with 24/7/365 access to clinical pharmacists and help desk technicians, assuring comprehensive medication management, excellence in patient outcomes, and proven cost management strategies.

Key capabilities include:

• `A la carte and tailored service options
• Traditional and pass-through pricing models
• ProCarePrescribe - Integrated e.Prescribing platform
• ADT and medication interfacing with EMR’s to reduce administrative burdens
• In-house claims processing eliminates the middle man
• Medication access with strong local pharmacy footprint
• URAC-accredited mail order delivery and customized CarePaks
• Unlimited and customizable benefit plan design, formulary
• Customized ad-hoc and scheduled reporting capabilities
  • Reporting for QAPI, and CMS (CR8358)
• The highest level of customer service in the industry
• Education and training programs, ANCC-accredited

Quality    Ÿ♦    Convenience    Ÿ♦    Control

Speak to a representative for more information

ProCare HospiceCare supports our hospice partners with comprehensive education opportunities, including:

• Accredited CEU (Continuing Education Units)
• Monthly live Tele-Web Lunch and Learn seminars
  
  • Hospice-specific education
    • Examples: difficult symptom management in end-of-Life care, wound care in the hospice patient, palliative sedation, opioids and equianalgesic dosing, managing CHF and COPD patients
  • Unlimited access to seminar archives
• Customized onsite education with CEU option
• Hospice Medication Utilization Guidelines (HUGs)
  • Easy-to-follow clinical algorithms and hospice reference materials
• Unlimited access to Lexi-Comp Online™
  • A direct link to Lexi-Comp assures that hospice clinicians have the most up-to-date, comprehensive drug information available
  • Direct access to the complete Food and Drug Administration Data Base and the National Library of Medicine makes Lexi-Comp Online™ the ultimate resource for new and traditional drug information, drug shortages, and drug alerts

Please click the image below to access the HUGS Order Form.  Complete the form and mail with your check to the address on the form.

Each copy of the publication is $31.50.  Shipping charges of $7.95 are added to each order.

Thank you for your business.

Dear Hospice Colleague,

The ProCare HospiceCare Hospice Utilization Guidelines is available online and hardcopy for you, our customers.  For online access please register with this website. You may view the full book under the Client Resources tab of Resources and Education. Additionally, once you are registered, if you would like a hardcopy you may use the HUGS Order Form (click here).

Under the menu item "HUGS Book Preview" you will find a short sample of the online text.

This work is the culmination of many years of dedication and professional effort by several key stakeholders with ProCare HospiceCare who have worked tirelessly to help me finish this first edition of our work, which we fondly refer to as "HUGS".

It is my hope that you will personally let us know directly what suggestions you may have for the second edition of this publication, which we are already working on.

Thank you for the luxury and opportunity to work with you as a hospice professional. We truly admire the work that you do.

Kindest regards - ProCare HospiceCare

History of the Company

In 1987, the Burgess family founded ProCare Rx with the vision of providing innovative computer software systems and services to various sectors of the healthcare industry. We processed our first pharmacy claim in 1994 using our own internally developed and managed systems, and today we process millions of claims every year.

Until 1998, ProCare Rx provided pharmacy claims processing, benefit administration, systems, and other management services to nearly one-third of the Pharmacy Benefit Management (PBM) entities in the United States. That year we made the strategic decision to expand our product line to include full-service pharmacy benefit management through the acquisition of NextGen PBM. In 2003, we established ProCare PharmacyCare, our wholly-owned full service mail order and specialty pharmacy. In 2006, ProCare Rx completed the acquisition of Palliative Therapeutics and created ProCare HospiceCare offering hospice specific PBM services and on-demand clinical pharmacy services.

Since our inception we have pioneered transparency and a philosophy of "lowest net cost." Because we own all of the component PBM pieces, we are able to lower client costs consistently year after year while providing best in class, client-focused service.

Mission Statement

• Our mission today, as it was years ago, is grounded with the same objectives for our clients that guide us every day:
• To provide the best, lowest cost pharmacy benefit management systems and services available
• To focus on providing better, faster, cost-effective services and solutions customized to the needs of our clients
• To partner with our clients to accomplish mutually beneficial goals
• To understand and actively respond to the needs of our clients

About Our Logo

• The Eagle at the top of our crest, symbolizes the Strength that is embodied in everything we do: client relationships, clinical care, and technology systems.
• The Helmet denotes Wisdom in the choice we make every day: to know what our clients want by listening closely to what they need.
• Uno Alla Volta means One at a Time which symbolizes our commitment to you: Managing Your Pharmacy Benefit, One Prescription at a Time.
• The Armored Arm represents the strength of our Leadership; ProCare Rx is the industry leader in 100% transparent PBM models, and real-time customized application solutions.
• Our Torch stands for the Knowledge and Honesty we bring to every client relationship; to resolve our clients' healthcare problems by providing the best, lowest cost pharmacy benefit management systems and services available.