OUR BUSINESS HOURS
We are here to serve you during the following business hours:
Monday to Friday: 9am to 5pm
Saturday and Sunday: Closed
Corporate: 1-800-377-1037
Hospice Care: 1-866-699-3542
Our HelpDesk phone lines are open 24/7/365!
Important Notice. We are closely monitoring the Coronavirus (COVID-19) public health event, and our top priority is the health and safety of our members. Click here for up-to-date information.
Excellence in Hospice Pharmacy and Clinical Services ... One Patient at a Time!
ProCarePrescribe, our e.Prescribing platform, allows hospice nurses to notify the doctor of prescription needs through a proprietary website. Prescribers can easily write and send prescriptions to local or mail order pharmacies electronically.
With only three simple screens to navigate, our integrated platform is custom-built to make the entire process as easy as possible. Nurses can request orders directly from their prescribers, who can write and send orders from their computer or smartphone. Orders can be sent to any in-network pharmacy and begin processing in just minutes.
ProCarePrescribe benefits include:
- Accessible anywhere with an internet connection for an unlimited number of users
- Improves efficiency by eliminating phone tag or being tied to a fax machine
- ProCare HospiceCare will review every EMR for possible integration options
- Improved formulary compliance
- Quicker and more reliable medication access, along with reduction in lost or incomplete prescription information
- Email alerts notify prescribers when prescriptions are ready for approval
- CMS state-mandated guidelines for CII-CIV are supported (Narcotics)
- Electronic Prescribing Controlled Substances (EPCS)-certified
- Safety checks are automated at point of entry, making it safer for your patients
- Allows for full reporting capabilities to view metrics and verify any patients who have received a medication with ease
- PDMP reporting at $0.00 charge
- Proprietary electronic platform with full tech support
Our two-step authentication process provides the necessary security for controlled prescription delivery in accordance with state and federal law.
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ProcareRx no longer supports this functionality. To process Refills please go to https://prxportal.procarerx.com.
Please contact your hospice account manager for support.
The MedCabinet is the ultimate resource for hospice in-patient units as well as for hospices with after-hours or rural medication delivery challenges. Exclusively offered to hospices by ProCare HospiceCare, the MedCabinet is a completely secure, automated medication dispensing cabinet placed at the hospice*. The MedCabinet is supported 24 hours a day, seven days a week by our On-Demand Clinical Services pharmacists and expert information technology team or by your local preferred pharmacy.
MedCabinet benefits include:
- Immediate access to hospice floor-stock medications
- Medications dispensed in less than 30 minutes upon receipt of physician order
- Immediate access to Care Kit medications and Wound Kit supplies
- Securely stores multiple rows of pre-packaged items
- Can accommodate nearly every package size available
- Bar code scan verification of medication for drug accuracy
- Real-time inventory tracking and ordering
- Real-time dispensing history reports
- 24 hour On-Demand Clinical Pharmacist and IT support
- HIPAA compliant, DEA compliant, CoPs compliant
- 38” W x 40” D x 71” H – 700 lbs.
* As allowed by State Board of Pharmacy Regulations
ProCare PharmacyCare (PPC) is our full-service mail order/home delivery pharmacy that services our hospice clients and their patients. PPC is URAC accredited for mail order services, with our fulfillment location in Miramar, FL. PPC believes timeliness and efficiency are synonymous to providing quality services.
To accomplish this goal, PPC has developed a system that provides quality assurance checks, an automated system to maximize accuracy, and multiple checks by professional pharmacists for each prescription. An automated shipping and manifesting system provides fast, accurate delivery to customers. Each package is routed using the most efficient delivery method, to arrive to the patient in 2 business days, with expedited options available.
Pharmacists are available to assist hospice staff in ordering mail order medications for their hospice patients during normal business hours: 8:00AM – 6:00PM (ET) Monday through Friday, and Saturday 9:00AM – 1:00PM (ET). PPC prescriptions are traceable, confidential, and shipped according to manufacturers’ packaging requirements. Delivery can be scheduled directly to the patient’s home or to the hospice location.
Please reach out to your ProCare HospiceCare Account Manager for more information on using PPC.
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ANCC Accreditation ProCare HospiceCare is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. |
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